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Communication is a two-way process through which information or message is exchanged between individuals or group using language, symbols, signs or behavior. Speaking, listening, reading and writing are the parts of communication, which he
lp us to understand others.
1. Simple sentence:- A simple sentence is one that has only one subject and one predicate or has only one finite verb.
For Example: - She swims every morning.
2. Complex sentence: - A complex sentence is one, which consists of two or more coordinate clauses, joined by acoordinating conjunction.
For example; My Dad laughed when I told a joke.
A ‘sentence’ is a group of words that communicates a complete meaning, thought or action.
For example, Raju goes to school.
Almost all sentences have a subject and a verb. Some also have an object.
1. Subject:- A subject is a person or thing that does an action. 2 Verb :- Verb describes the action.
3. Object :- Object is the person or thing that receives the action. For example, read aloud the simple sentence — “Nisha sells a laptop”.
There are mainly four types of sentences, i.e.,declarative, interrogative, exclamatory and imperative.
1.Statement or declarative sentence:- It provides information or statesa fact. It always ends with a full stop(.). This is the most common type of sentence. Eg. I go to office.
2. Question or interrogative sentence :- This type of sentence asks a question. It always ends with a question mark (?). Eg. How is the weather?
3.Emotion, reaction or exclamatory sentence :- An exclamatory sentence expresses a strong emotion, such as joy, sadness, fear or wonder. It always ends with an exclamation mark (!). Eg. Oh, it’s very cold!
4.Order or imperative sentence:- These sentences show an order, command, request or advice. It can end with a full stop or an exclamation mark (. or !). Eg. Complete your project.
The best kind of listening is ‘active listening’. It happens when we hear, understand, respond and remember what is being said.
The five stages of active listening are as follows:-
1. Receiving: It involves listening attentively.
2. Understanding: It is an informed agreement about something or someone.
3. Remembering: It refers to the retrieval or recall of some information from the past.
4. Evaluating: It is about judging the value, quantity, importance and amount of something or someone.
5. Responding: It is about saying or doing something as a response to something that
has been said or done.
Active listening is an art that allows you to understand the problems and collaborate to develop solutions. The various factors that affect active listening are as follows:-
1. Eye contact: It refers to looking at the speaker while listening. It is one of the most important aspects in the communication process. Avoiding eye contact could mean that we do not want to listen to the person while speaking.
2. Gestures: These indicate to the speaker if we are listening or not. Keep your hand and feet still while talking to someone.
3. Avoiding distractions: We need to identify the things that distract (disturbed) you. We must physicallyremove the distractions in order to listen attentively. For example, reducing the ringtone of your mobile phone or switching it off while meeting or listening to someone will avoid distraction.
4. Giving feedback: Feedback can be positive or negative. But in both the cases, one needs to be polite so that the person to whom the feedback is being given is not hurt or offended.
Every effective conversation starts with listening. Listening skill is one of the most important skills in communication. It is important to learn to give strict attention to a person with whom a conversation is taking place.
Some reasons why listening skill is important:-
1. We listen to obtain information.
2. We listen to understand.
3. We listen to enjoy.
4. We listen to learn.
5. We listen to build and maintain relationships.
Effective communication involves skills that can be utilized to send messages that are clear, concise and accurate.
1. Clear :- A clear statement is one which conveys the exact message that you are trying to convey to the other person.
2. Concise:- A concisestatement is appropriately brief or to thepoint.
3. Accurate :- An accurate statement is one that is factual, i.e., its correctness can be verified.
Effective communication skills help us to communicate the message correctly, precisely and completely. Lack of communication skills can result in confusion, frustration, wasted effort and missed opportunities.
Communication involves a sender, who encodes and sends a message through a channel, and a receiver, who decodes the message and gives feedback. Feedback is important in communicationas it helps in knowing whether the receiver has understood the message or not.
